Frequently Asked Questions

Q: When can I expect my order?

A: Processing is typically 1-2 business days after which you will receive your digital proof via email. Once approved, shipping can take 2-5 business days (milestone cards ship faster than holiday cards). For rush orders, contact us at happycaroproject@gmail.com

Q: What is your return policy?

A: All personalized products cannot be returned or refunded. If you have an issue with your order, please reach out at happycaroproject@gmail.com

Q: What should I expect in terms of envelopes?

A: Envelopes are white and addresses are printed in black Arial font unless otherwise requested in the 'Additional Notes' section of your order.